Every gap your audit flags has its own page: severity anchored to law, typical cost, supplier checklist, draft email, funding route, and what BLOCK-iQ does with it. Built so you can close any gap in one afternoon of planning.
Built primarily for directors of smaller blocks (under about 30 units) and self-managed blocks (RTM, Share of Freehold, RMC without a full-service agent). If a TPI-member managing agent runs everything for you, the audit and fix library are still useful as a sanity-check on what they are doing, but the manual BLOCK-iQ tools (budget builder, company books) are unlikely to be your day-to-day. We are most useful where you are doing the work yourselves.
A sequenced 9-step plan from your first day to operational rhythm. Each step links to the relevant fix page. Avoids the freeze of staring at 16 tiles.
If you have not run the audit yet, that is the place to start. It tells you which of the 23 gaps actually apply to your building, based on its size, height, age, management type, and the documents you can already find. Every missing item links straight through to the relevant page below.
Nineteen pages live as of 26 April 2026. The remaining 4 are scheduled. Each follows the same template, so once you have read one you know exactly where to find what you need on the others.
Run the compliance audit →Find it, check it, or commission one. Price calculator, supplier checklist, draft quote-request email, S20-aware funding.
How fire risks are managed day to day, and how to write a policy that actually gets used in an emergency.
Electrical safety inspection on communal installations. Every 5 years. Calculator, NICEIC/NAPIT checklist, draft email.
Required for buildings built before 2000. Identifying, managing, and not disturbing asbestos in communal areas.
Annual inspection of communal gas. Only applies where there is shared gas supply at the building level.
The four legal elements every demand must contain to be enforceable. Plus a copyable template demand.
The prescribed wording that must accompany every service charge demand. Without it, the demand is not enforceable.
Certified service charge accounts. Section 21 LTA 1985 right, ICAEW TECH 03/11. Calculator, accountant checklist, draft email.
Forecast the year, share with leaseholders, demand on basis. Line-by-line template plus circulation email.
Setting a target with a RICS Reserve Fund Plan, annual contribution rate, and the Section 42 LTA 1987 trust obligation.
Three accounts (operational, service charge trust, reserve trust). Section 42 LTA 1987 statutory trust obligation. Risk-grade calculator, supplier list, draft emails.
When it triggers, the 60-day process, both notice templates, and the dispensation route if you missed it. Trigger calculator included.
Fair-fee benchmark, TPI/RICS accreditation, termination notice, and the Section 20 long-term agreement trap.
Notice template, minutes template, and the Companies Act 2006 10-year retention rule.
Evidence-grade log format. Tribunal-ready, sale-ready, insurance-ready. Template with example entries.
Wider than the FRA: trips, Legionella, lifts (LOLER), communal lighting, external hazards. Annual review.
Annual confirmation statement and accounts. What triggers strike-off and how to recover from it.
Premium ratio analyser, FCA commission disclosure, and how to switch broker. Section 30A LTA 1985 challenge route.
What documents leaseholders are entitled to see, in what format, and what to do if your agent refuses to produce them.
Personal liability cover for directors of an RTM or RMC. Cover-limit calculator, supplier list, draft email, why limited-company protection alone is not enough.
Standard policies usually exclude terrorism. Pool Re or commercial alternatives add it back. Many lenders require it. Decision calculator, supplier list, draft broker email.
Getting a copy if you cannot find it. Reading the key clauses (service charge, repair, insurance, alterations) without a lawyer.
Confirming who actually owns your building. How to order a copy from the Land Registry (currently £3) and what to look for.
Tracking which leases in the building have been varied or extended. Implications for service charge apportionment and rebuilding cover.
Proof of your share in the freeholder company or membership of the RTM. How to issue replacements if records are lost.
The fastest way to find out which of the 23 pages you actually need is to spend 5 minutes on the audit. It tells you which gaps apply to your building based on its size, age, height, and management type. Then you only read the pages that matter.